Send the machine to us
 
Please send the machine including a problem description to:

DTM GmbH
Gewerbepark Mitterfeld 1
2523 Tattendorf
Austria

If you would like an estimate on the repair, please let us know beforehand.

To prevent any damage during transport, we recommend to fix the machine padded on a pallet with strapping material and stretch film and not to ship via parcel service.

Usually the repair should take 24-48 hours. However, we would like to point out that in times of increased order flows it can take even longer.
 
DTM GmbH - http://www.dtm-gmbh.at
E-Mail: info@dtm-gmbh.at - Tel.: +43 / 2253 / 81045